If you have the Fitbit Versa Lite Edition or Fitbit Versa 2, you’ll need to hold the back button for 10 seconds. If this reboot didn't fix the tracker's issues, it's time for a factory reset. Turn the tracker off and back on again. but still it keeps dropping the Bluetooth connection. My tracker didn't reset at midnight. At best its alpha software. Here is the way you can reset time on your Fitbit without Reset Fitbit Charge HR - Open the Fitbit app on your phone; Then Go to the Advanced Settings; Now turn off automatic Time Zone; Press Select Time Zone; Choose the time zone according to your country; Synchronize your Fitbit to your smartphone; The Guide Of Reset Fitbit Charge HR Complete. The Fitbit dashboard is a free associated feature accessible through the Fitbit app. If you need a wearable device to replace your Microsoft Band the new Fitbit Versa is your best bet. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on. Hold the button for 12 seconds. similar, like we switch off or on. 0 brings the new Fitbit Today feature, much-needed UI improvements, and more. But as with any feature, knowing how to use the Fitbit dashboard will improve your Fitbit's effectiveness. How To Hard Factory Reset A Fitbit. Just open the Fitbit app, and the Inspire HR will sync when it's nearby. Cannot connect Fitbit flyer to versa My Fitbit Versa is not synchronizing to my iPhone * I am having trouble with fitbit versa and deezer saying content expired verify wi My fitbit is not getting the text messages or the phone calls do not show. How to reset Fitbit Versa: Button Reset. In fact, some trackers like the Fitbit Surge don't even have a factory reset feature. Next, insert a paperclip into the small pin-sized hole on the back of the charger, and hold it there for three or four seconds. I have tried the reset button and held it for extensive amounts of time, yet it still does nothing. It charges quickly. Let me know if you need anything else. Fitbit's Versa Lite smartwatch is the company's most affordable smartwatch, but this low price comes with some strings attached. Because of phone issues, I had to factory reset my phone two weeks ago. If you can't get a notification to come up, research how to turn it on. On an android phone and after little to no support from fitbit, I followed one of their suggestions of doing a factory reset of the versa (this was after days of switching things on and off again [their go-to advice]). How to factory reset the Inspire HR. How To Perform Fitbit Surge Reset Roy Barnes January 14, 2017 You may need to perform Fitbit Surge Reset or restart if there are problems with your tracker including it won't sync, won't react to button taps, presses, or swipes, won't turn on when charged and won't track your activities. Shop Fitbit Versa 2 Health & Fitness Smartwatch with Voice Control, Sleep Score & Music, Bordeaux. Affordable price. Every model of Fitbit has a unique approach to Reset your Tracker. If you are going to do some Buying Dsytom Bling Bands Compatible for Fitbit Versa Bands,Jewelry Versa Lite Band Replacement for Fitbit Versa/Versa Lite Edition/Versa Special Edition Smartwatch(Black), make sure you comprehend the legal responsibility for every credit card you utilize Dsytom Bling Bands Compatible for Fitbit Versa Bands,Jewelry. If the time on your tracker reads 0:00, the reset was successful. It's easy to reset, force reset, or factory reset your Fitbit Versa should you need to shut it down or wipe its data. The shop manual describes a "Required Procedure After Battery Disconnection. Press and hold the back and bottom buttons for several seconds, after several seconds the Fitbit Logo on the screen appears. - Factory reset forces you to go through the torturous software upgrade again (1 to 1. Fitbit Versa Lite tips and tricks to get started with your new smartwatch;. 3 miles but running was off by around 0. Remember, a factory reset will wipe all data from your Fitbit. Now, to hard reset your watch, you have to press and hold all three FITBIT Versa buttons at the same time. Some computers turn off the USB power when off or in sleep mode. If your Fitbit Versa is still not getting notifications from your Galaxy S10, consider erasing the fitbit device by performing a factory reset. Fitbit Ionic: Essential tips and tricks. After spending an hour with Customer Support troubleshooting (device not syncing and stair count is way off), they told me to do a factory reset. I have repleced the battery twice. Now tap to enable both the options if they’re disabled. Tap twice to "on," wait until the SRS light turns off, then turn off quickly. To restart the Versa, hold in the left button and the bottom right button for about 10 seconds until the watch turns off and back on again. Hopefully we see future iterations of the Versa released with new features and better specs. If it is still not responsive, try to turn it off and turn it back on. But as with any feature, knowing how to use the Fitbit dashboard will improve your Fitbit's effectiveness. Ionic or Versa. For Fitbit Versa Lite Edition and Fitbit Versa 2, hold the back button for 10 seconds. Make sure the "Screen Wake" option is set to Auto and "Notifications" are turned on. Occasionally when you lose power during a power outage the microcomputer may need to be. Press the brake and start the car, and the light should go off after the 7 second test-timer. On the Ionic and Versa, it's a simple matter of tapping "Settings," "About," and finally "Factory Reset. How to reset Fitbit Charge HR: You may be asked to reset a Fitbit Charge HR by a customer support agent, or when following a firmware update troubleshooting guide. Fitbit also just released female health tracking, which lets you track your period. Fitbit Versa won't turn on fix #5: Contact Fitbit support If your Fitbit Versa still fails to power on after a factory reset attempt, you can assume that there might be a hardware issue or a. Now, to hard reset your watch, you have to press and hold all three FITBIT Versa buttons at the same time. Female Health Tracking. Here the Fitbit guide on the off chance that you need to set up Fitbit Charge 3 & on your Mac, you should introduce a free programming application called Fitbit Connect that permits Blaze match up its information with your fitbit. Let go of the buttons; When your screen turns off, wait 10 seconds and press the Home button to turn your Surge back on. 5 out of 5 stars and called the device “good-looking, dead-simple to set up, lightweight, and—best of all—reasonably priced. Today I got gifted a new Fitbit. Press and hold button for 2 seconds. good luck to you too. After spending an hour with Customer Support troubleshooting (device not syncing and stair count is way off), they told me to do a factory reset. My tracker didn't reset at midnight. Once the alarm shuts off turn the key to the off. uninstalled the app. To turn your One back on, press and hold the button for a few seconds. On the Ionic and Versa, it's a simple matter of tapping "Settings," "About," and finally "Factory Reset. The smartwatch may be the pared down version of the more expensive Fitbit Versa, but there's still plenty for you to tweak in the settings. So make sure. The watch should turn off after 10 seconds. Restart Fitbit Tracker: Fitbit is an American company with its headquarters situated in San Francisco, California. Your device will get a fresh start. Its interface consists of some playful animations, and aims to keep you focused on your health. How to pair your Fitbit to your iPhone or iPad. Your One will turn off and you can remove it from the charging cable. You also won't lose the data that. 5 out of 5 stars and called the device “good-looking, dead-simple to set up, lightweight, and—best of all—reasonably priced. They can track our number of steps taken, heart rate, quality of sleep, number of calories burned, and they can even help steer users away from serious issues like cardiovascular disease. Here's what you need to know to get the most out of it. A factory reset is possible only on the aforementioned device hence it makes questions like how do I reset my Fitbit Blaze to factory settings left unanswered. If you want to give Versa to another person or wish to return it for a refund, first complete a factory reset: On Versa, open the Settings app ( ) > About > Factory Reset. How to reset or factory reset a Fitbit Charge 2 to fix issues with the device How to turn off your Fitbit Versa to conserve its battery, or restart it for troubleshooting. This feature helps you track your activity with a focus on improving your overall fitness and health. What I went through with the Fitbit warranty on my Fitbit ionic Smartwatch when it wouldn't turn on or charge or factory reset and with the Wal-Mart Asurion warranty repair for this time. Last month, Fitbit made some big announcements introducing, among other things, a brand-new smartwatch: Fitbit Versa. If you've tried all of these tips, and your problem still hasn't been solved, contact Fitbit support. See the notifications you want to see, and turn them off quickly if you want to. How to reset FitBit Versa Fast and Easy Agar Ap ko Video Camera lenaa Hai Best Price Pr To is Link pr Click Kree Sony PXW-X70 Camcorder (Black) https://amzn. If you can't get a notification to come up, research how to turn it on. The watch should turn off after 10 seconds. Factory Reset Fitbit Versa. You may need to reset your FitBit if it won't sync, doesn't track your activity, or doesn't respond when you press the buttons. If you've recently purchased the. 5 hours) - The battery died and when I re-charged it showed the incorrect time for days until I returned it I really tried hard to use this and to like it, but ultimately after several factory resets it was just too frustrating. Here you go! How to Fix the Fitbit Tracker That Doesn’t Sync to iPhone/iPad. Press and hold the left button until you see the Fitbit logo on the screen. Here is where Fitbit's new fitness tracker excels compared to the competition in my full review. Only sync to one device at a time. For Fitbit Versa Lite Edition and Fitbit Versa 2, hold the back button for 10 seconds. Why don't I see my heart rate on my Fitbit device? Learn troubleshooting steps for the heart-rate reading on your Fitbit device. After only two weeks, my Versa stopped working. It is mostly 'SAFE'-->99. hi I'm new but you can turn those items on or off. The Fitbit Versa 2 uses something called connected GPS to leverage the GPS capabilities of your smartphone to track your workout and display metrics like pace and distance. Now choose the device to start syncing Fitbit with, and in this case it’s the iPhone. Remove the Ionic from your account. While we love Fitbits, they're as apt to device issues as any other gadget. Let me start out this review by saying I love my Fitbit Versa. The light should start to blink almost immediately after your 6th tap Step 7 Drive the car around for 5-10 min at 25+ mph the light should come on solid for 15-30 seconds then go out for 15-30 seconds. Turn on Bluetooth. Wait till the watch logo appears for the second time. " On most other Fitbit devices, the process is more complicated. Just reset mine per your instructions! I have old car chargers that stopped working. The best thing about the fitness tracker is that it won't delete your tracked activity. Remember, a factory reset will wipe all data from your Fitbit. It also resets settings for notifications, goals, alarms, and so on. If you've tried all of these tips, and your problem still hasn't been solved, contact Fitbit support. How To Reset Fitbit Surge. Fitbit Versa Reviews. How to Download the Fitbit Syncing Software. Let go of the buttons. Once the alarm shuts off turn the key to the off. These instructions are for simply turning a Fitbit off and then turning it on again. On the Ionic and Versa, it's a simple matter of tapping "Settings," "About," and finally "Factory Reset. Fitbit not turning on even after reset My Alta Fitbit has been plugged in for at least two hours and still will not turn on. Fitbit Versa won’t sync to iPhone fix #7: Factory reset your Fitbit Versa Should nothing work and your Fitbit Versa still won’t sync to your iPhone, you want to factory reset the Fitbit device. That should reset the Fitbit Charge 2, restoring it to working order after a soft reboot. These tips address Bluetooth connections, connected GPS, and receiving notifications. To do so, press and hold the back button on your Versa and swipe left to open quick settings. Fitbit's smartwatch is a robust device. The quick-glance tiles on your Fitbit dashboard aren’t set in stone. Just days after the Fitbit Ionic is out in the market, some of the issues that has been brought up by users is the problem with WIFI and Bluetooth connectivity, users are complaining about the. Hold the button for 12 seconds. Tap Notifications to change the setting to Off. Here the Fitbit guide on the off chance that you need to set up Fitbit Charge 3 & on your Mac, you should introduce a free programming application called Fitbit Connect that permits Blaze match up its information with your fitbit. I switched off and on my phone 6 times and I did the same with the watch but the firbit app was not able to connect my watch to the phone. I used one of those. Works with Windows, iPhone and Android phones. Tap the account button in the upper-right corner of the Fitbit app. To turn Fitbit One off and on: Put your One in the charging cable and plug it in. How to turn the Ionic off. A factory reset is possible only on the aforementioned device hence it makes questions like how do I reset my Fitbit Blaze to factory settings left unanswered. All Fitbit trackers are programmed to match the time on the device they sync to such as your tablet, computer, or smartphone. How to reset or factory reset a Fitbit Charge 2 to fix issues with the device How to charge a Fitbit Alta, and what to do if your Alta isn't charging Here's how long it takes a Fitbit to charge. These allow you to turn on or off the quick view of the display and notifications. Never did I have to reset or initialize anything. The Fitbit Versa 2 uses something called connected GPS to leverage the GPS capabilities of your smartphone to track your workout and display metrics like pace and distance. Make sure the "Screen Wake" option is set to Auto and "Notifications" are turned on. ; First launched on the Versa, v2. To do that, hold the left-hand and the lower right-hand side buttons together. 5 out of 5 stars and called the device “good-looking, dead-simple to set up, lightweight, and—best of all—reasonably priced. Check out your tracker’s battery. " On most other Fitbit devices, the process is more complicated. BIP version is V. Whether you have the original Versa, the Versa Lite Edition or the Versa 2, turning off is performed in the same way. In case you already have an account, you can skip this step. The smartwatch may be the pared down version of the more expensive Fitbit Versa, but there's still plenty for you to tweak in the settings. All the bands, however, are easy to snap on and off with a simple release mechanism on the back. Now tap to enable both the options if they’re disabled. I had a black Fitbit versa that I was using for a few months. Have a Fitbit Versa and want to pair it with your phone? Let’s get started! Fitbit’s latest smartwatch is the Versa, and it’s quickly proven itself to be one of the company’s best products in years. I never realized how little I actually move. This is a quick short video for how to quickly shutdown & restart your fitbit versa, versa lite edition or even the newer fitbit versa 2. These instructions are for simply turning a Fitbit off and then turning it on again. Whether you have a Versa 2, Charge 3, Inspire HR or Ionic, if your Fitbit is failing to respond, won’t track you or won’t sync, it’s likely you’ll have to give it a restart. Only sync to one device at a time. How to turn the Ionic off. Read what some of them have to say about this fresh spring addition. Format/factory/hard reset - fitbit versa/versa lite edition/Versa 2 OR erase just the data ⌚💾🗑️ Fitbit ionic won't turn on or charge or factory reset Off History Help. Get access to up to 300 of your favorite tunes, enjoy fun apps and receive personalized insights with a lightweight and durable smartwatch designed to help you reach your goals. Unfortunately, there is no 'Tap to Wake' feature available on the Versa. Shop Fitbit Versa 2 Health & Fitness Smartwatch with Voice Control, Sleep Score & Music, Bordeaux. What to do if your Fitbit Versa or Charge 3 is not syncing. Delete the bluetooth pairing. Hold the button for 12 seconds. How To Perform Fitbit Surge Reset Roy Barnes January 14, 2017 You may need to perform Fitbit Surge Reset or restart if there are problems with your tracker including it won't sync, won't react to button taps, presses, or swipes, won't turn on when charged and won't track your activities. The best thing about the fitness tracker is that it won't delete your tracked activity. Your Fitbit device may act reliably most of the time, but it's always handy to know how to reset it just in case. Here is the way you can reset time on your Fitbit without Reset Fitbit Charge HR - Open the Fitbit app on your phone; Then Go to the Advanced Settings; Now turn off automatic Time Zone; Press Select Time Zone; Choose the time zone according to your country; Synchronize your Fitbit to your smartphone; The Guide Of Reset Fitbit Charge HR Complete Guide. If your Fitbit device didn't sync, restart. ALSO READ: How to Factory Reset Fitbit Charge 3. How to restart your Fitbit. Once the alarm shuts off turn the key to the off. Turn the key off, then back on and try again. Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. The battery icon will disappear after about 5 seconds but keep holding the button a few seconds longer. How to factory reset, restart or turn off. My Fitbit Versa will not stay on. A factory reset deletes all previously stored data, as well as any data that hasn't yet synced to your Fitbit account. *Pleas I got a Fitbit Versa as a gift for Christmas and the screen is already cracked. the device will switch-off. The watch should turn off after 10 seconds. Why don't I see my heart rate on my Fitbit device? Learn troubleshooting steps for the heart-rate reading on your Fitbit device. to/2wxZNO6. I managed to factory reset the device so my data would be removed and the new owner can sync into the device with no issues. After checking with a number of varying sources, I confirmed that the Fitbit Charge 3 was indicating 20 to 30 BEATS LOWER THAN ANY OTHER DEVICE. Tap on About. With the Charge and Charge HR, for example, you plug in the charger, hold the button for two seconds, unplug the charger and wait several more seconds. Learn the steps needed to reboot or factory reset. To do so, press and hold the back button on your Versa and swipe left to open quick settings. good luck to you too. but I don't know how to do thaty fit bit says:unlock with - Answered by a verified Electronics Technician We use cookies to give you the best possible experience on our website. And without a small screen (like the Fitbit One is equipped with) you can't quickly scroll through your progress for your other goals. Today I got gifted a new Fitbit. How to turn off fitbit versa [unresolved as on June 2018] On your watch, open the Settings app > About > Shutdown > confirm the shutdown. Everything came out of it working fine, except now I can't connect to wifi. Here you go! How to Fix the Fitbit Tracker That Doesn’t Sync to iPhone/iPad. A factory reset erases all apps and personal data from Versa, including cards you added in your Wallet. Took my Fitbit Versa off the charger this morning and it lost itself. Turn the key off, then back on and try again. With the Charge and Charge HR, for example, you plug in the charger, hold the button for two seconds, unplug the charger and wait several more seconds. There are solutions: Look for your photos on the digital camera memory card and computer or in the online storage (if you made a backup copy of those). Refresh your phone’s network connection by resetting network settings. I never realized how little I actually move. How to factory reset, hard reset, or soft reset the new Fitbit Versa smartwatch. Here's what you need to know. A restart will turn it off and then on all within one action and will not lose any data. The factory alarm system on a Hyundai can be reset by inserting a key into the on position. The Fitbit Versa 2 uses something called connected GPS to leverage the GPS capabilities of your smartphone to track your workout and display metrics like pace and distance. The Fitbit dashboard is a free associated feature accessible through the Fitbit app. Turning it off and on again preserves your stored data. To turn your tracker back on, press the button or attach the charging cable (make sure to plug in the other end of the cable). Fitbit Connect on a PC requires that you plug in your wireless sync dongle. The battery icon will disappear after about 5 seconds but keep holding the button a few seconds longer. Fitbit Ionic: Essential tips and tricks. Delete the bluetooth pairing. If you need a wearable device to replace your Microsoft Band the new Fitbit Versa is your best bet. Wait till the watch logo appears for the second time. Tracker does not have a good fit in the base station - Sometimes, the Fitbit tracker does not fit well on the base station charger. Connect the Fitbit Versa to the charging cable. Swipe to the left from the right edge of the screen, and you get into the app drawer. If you have the Fitbit Versa Lite Edition or Fitbit Versa 2, you'll need to hold the back button for 10 seconds. If you can't get a notification to come up, research how to turn it on. These allow you to turn on or off the quick view of the display and notifications, access your Music Controls, and access your Fitbit Pay Wallet (if you have a version of the Versa that has the Fitbit pay feature). Why don't I see my heart rate on my Fitbit device? Learn troubleshooting steps for the heart-rate reading on your Fitbit device. They can track our number of steps taken, heart rate, quality of sleep, number of calories burned, and they can even help steer users away from serious issues like cardiovascular disease. Moreover, try to. How can I turn off the Versa after performing a factory reset? I can't go in to settings and shut it down because I'm selling it and don't want to sync it again. Reset your FitBit Tracker. ” She also sang the praises of the watch’s aesthetic appeal and overall performance. Press the left button to go back to the clock face. uninstalled the app. After a full factory reset you won’t get a single data if u want to — so you should only factory reset your device if you need to clean everything and start fresh. If you want to give Versa to another person or wish to return it for a refund, first complete a factory reset: On Versa, open the Settings app ( ) > About > Factory Reset. Step 6: Successful Reset. The Fitbit Versa™ is your all-day fitness companion for recording workouts, heart rate zones, sleep patterns and more. How do I connect my Fitbit to my computer? If you are interested in syncing your tracker using a PC or Mac computer, you can follow the steps listed below:. Here's how to change the time on a Fitbit so it's set to the right time zone and your preferred time format. It's easy to reset, force reset, or factory reset your Fitbit Versa should you need to shut it down or wipe its data. Remember: a factory reset will delete all your saved data and revert your device to factory settings. head to Settings>Bluetooth, then turn the Bluetooth toggle off then on. It is mostly 'SAFE'-->99. Fitbit recommends doing this 3 times if you're not able to sync the watch. It was easy to set up and I've had zero problems. A reset will delete all data and return the device to its factory settings. First, let your Fitbit app know which wrist you're wearing your new Fitbit Blaze on—your non-dominant hand is preferred since the extra movement from your wrist can impact your charts. I managed to factory reset the device so my data would be removed and the new owner can sync into the device with no issues. I do not remember the exact steps, but I am 95% sure you do this: 1. It's easy to reset, force reset, or factory reset your Fitbit Versa should you need to shut it down or wipe its data. Turn the tracker off and back on again. If Customer Support directs you to perform a factory reset on your Charge or Charge HR, follow these instructions. The battery icon will disappear after about 5 seconds but keep holding the button a few seconds longer. Here's what you need to know to get the most out of it. But as with any feature, knowing how to use the Fitbit dashboard will improve your Fitbit's effectiveness. The best thing about the fitness tracker is that it won't delete your tracked activity. Here is where Fitbit's new fitness tracker excels compared to the competition in my full review. Charge 3 straps use specific. After swimming or getting the band wet, we recommend drying the band because, as with any wearable device, it's best for your skin if the band is clean and dry. It charges quickly. Fitbit trackers can glitch out after the app updates and connectivity and battery issues appear to be common occurrences. Female Health Tracking. For best results. To turn off your fitbit charge: Put your One in the charging cable and plug it in. Don't worry. Wait till the watch logo appears for the second time. I have had my new p20 lite for 2 weeks now. In the meantime, sound off and let us know what you think about how Fitbit is doing in its fight in the fitness space. I have been wearing my fitbit to bed and it does log my sleep. Fitbit Versa – On your Versa, swipe over and. I got my Versa a couple of months ago. Delete the bluetooth pairing. hi I'm new but you can turn those items on or off. Fitbit Ionic: Essential tips and tricks. The Good Continuous heart rate tracking. Looking online, it seems that this issue is very common and appears to be a defect with the watch, and can’t be resolved by the user. Fitbit Versa not Syncing or Connected. Leave the key there until the alarm finishes sounding. I recently tried to reset my Fitbit Blaze fitness and activity tracker and was surprised at how difficult it was. 0 is now rolling out to Fitbit Ionic smartwatches. The device is designed to charge in a forward or backward orientation on the base station, try turning the Fitbit 180° in the base station charger. Press and hold the back button on your watch and swipe left until you reach the shortcuts screen. A restart will turn it off and then on all within one action and will not lose any data. For best results. • Fitbit Surge, Charge, and Force – When the wristband is plugged in, the battery icon on the display will show how charged it is. There’s a reason it’s Fitbit’s most popular smartwatch. Try charging from a different USB port. With the Charge and Charge HR, for example, you plug in the charger, hold the button for two seconds, unplug the charger and wait several more seconds. Another way to reset the Versa is by going to the. 95 ($30 more for the Special Edition), and accessories will be available for $29. Force your app to sync. Is this basically locked? As in the seller sold this to me before they disconnected it from their MiFt account and/or phone? If so, assuming no way around that until Seller removes it off their account. You may never have to use it, nor does it have any effects on the functioning of the Tracker. Read what some of them have to say about this fresh spring addition. Have a Fitbit Versa and want to pair it with your phone? Let's get started! Fitbit's latest smartwatch is the Versa, and it's quickly proven itself to be one of the company's best products in years. Remember: a factory reset will delete all your saved data and revert your device to factory settings. Factory Reset your Fitbit Ionic If the above steps like restarting or just simple turning off your Fitbit will not work, I guess this is the next step to do when all else fails. Uninstall and reinstall the Fitbit app. For best results. After holding the pin in the hole for three or four seconds, remove it. The battery icon will disappear after about 5 seconds but keep holding the button a few seconds longer. Here is where Fitbit's new fitness tracker excels compared to the competition in my full review. Live your best life with Fitbit Versa, an all-day health and fitness companion that last 4+ days and uses personalized insights, music & more to help you reach your goals. If you can't get a notification to come up, research how to turn it on. Turn the tracker off and back on again. How to turn the Ionic off. Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. good luck to you too. Here's what you need to know to get the most out of it. • Fitbit Surge, Charge, and Force – When the wristband is plugged in, the battery icon on the display will show how charged it is. I reset my fitbit and it is still counting steps, but like I said, it didn't reset and so my step total for today is yesterday's plus today's how do I fix this?. Refresh your phone's network connection by resetting network settings. How to Download the Fitbit Syncing Software. A lot of that has to do with the fact that it uses Bluetooth Low Energy, which simply put means it uses less power to maintain a Bluetooth connection. Learn the steps needed to reboot or factory reset. Had to do a factory reset on the watch to get it to sync again. Fitbit Ace opens up a direct line of communication across the family to help parents and their children understand how physical activity impacts overall wellbeing and health. After spending an hour with Customer Support troubleshooting (device not syncing and stair count is way off), they told me to do a factory reset.